General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Shipping

All Edurowura orders are shipped out from our Ghana warehouses to your country by Air Freight.

The Estimated Delivery window provided by Edurowura reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of Edurowura ’s control.

You may have to pay import taxes, customs duties, and/or a brokerage (handling) fee for your order. These charges are separate from your shipping fee and you will be billed directly from the carrier of your choice.

• • DHL Express: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at +233 30 2213090; +233 30 2213091; +233 30 112213093

For more information about DHL's processing fees and any other queries in relation to shipping with DHL, please contact via DHL’s contact page

Contact Us

Click here to get connected with Edurowura's customer service.

NOTE:

WE ONLY DO CASH ON DELIVERIES WITHIN ACCRA AND TEMA AND PAYMENT BEFORE DELIVERIES FOR THOSE OUTSIDE ACCRA AND TEMA.